Privacy Policy

Data controller

Sentido Gioielli di A. Iribarren

Strada della Valle dei Pomi, 10 — 10132 Torino (TO)

VAT no. / Tax code 10303740012

Reference legislation

This notice is provided pursuant to Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018 (“Privacy Code”), to all those who visit the site sentidogioielli.it and its subdomains.

For specific services (e.g. newsletter, purchases), we may ask for additional consent and provide dedicated notices.

What data we collect and why

Browsing data

During normal browsing, our systems automatically collect some technical data (IP address, browser type, pages visited, time of access). It is not collected to identify you directly, but it could do so if combined with other data. We use it to keep the site working and for anonymous statistics.

Data provided voluntarily

When you write to us, buy something or sign up for the newsletter, you give us some personal data (e.g. name, email, address). Providing it is optional, but necessary to provide the service requested: without this data we could not, for example, fulfil your order.

Purpose of processing

Purpose Legal basis

Purchase order management and after-sales support Performance of the contract

Newsletter and promotional communications Consent

Site statistics and improvement Legitimate interest

Tax and accounting obligations Legal obligation

Cookies

The site uses technical cookies, needed for the site to work and to provide the services requested (e.g. cart, login). We may also use analytics and functionality cookies, subject to your consent where required by current legislation.

You can manage your cookie preferences through the banner on the site or by changing your browser settings. Disabling cookies may limit some features of the site.

Google Analytics

We use Google Analytics, a statistical analysis service provided by Google LLC, which uses cookies to analyse how the site is used. The data collected (including the IP address) may be transferred to and processed by Google, including outside the European Economic Area. You can read Google's privacy policy for more details and opt out of tracking through the dedicated browser add-on.

Data retention

We keep your personal data only for as long as necessary to achieve the purposes for which it was collected, in compliance with legal obligations (e.g. retention of tax and accounting documents).

Communication and transfer of data

Your data may be shared with third parties who work with us to provide the services (e.g. couriers for shipping, payment service providers, hosting), always in compliance with current legislation and, where necessary, with adequate safeguards in the case of transfers outside the EU.

Your rights

At any time, under Articles 15-22 of the GDPR, you have the right to:

obtain confirmation that your data exists and know its content and origin (access)

request its rectification or update

request its deletion, in the cases provided for by law

request the restriction of processing

receive your data in a structured format (portability)

object to processing on legitimate grounds, including marketing

To exercise these rights, write to servizioclienti@sentidogioielli.it oppure a Sentido Gioielli, Strada della Valle dei Pomi 10, 10132 Torino (TO).

You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) if you believe that the processing violates current legislation.